Cancellation Policy

All clients are required to sign a contract and complete payment before work begins. Failure to sign the contract or refusal of terms will result in cancellation of the project. In such cases, a refund will be issued within 24–48 hours. Refunds may take 5–10 business days to reflect in your account depending on your bank or payment provider. Due to the custom and creative nature of these services, all sales are final and no refunds will be issued once a service is booked or purchased. By submitting payment, you are confirming your commitment to move forward with the project. As such, cancellations are not accepted. Please ensure you are fully prepared before completing your purchase or booking. Rescheduling is allowed in the event of a genuine conflict or emergency must be requested at least 24 hours in advance of your scheduled consultation. No-call, no-shows will result in forfeited sessions.